Ordering Information


If you have any questions in regard to placing an order or require further information, please telephone Discovery Educational on (07)5351 1533 or contact us.
Placing an Order:

An order may be placed using the secure facilities of this website. Orders may also be placed by telephone, by post, by email or by fax.


Ordering Online

If placing a 'personal' order, please type in NA in space provided for 'School Order Number'

Available online purchasing options include:
  • Credit Card (secure eWay realtime c/c processing) Mastercard and Visa Card
  • PayPal
  • Purchase Orders (for School Orders and Company Account Customers)
  • Personal Cheque (for Australian Customers)
  • Money Order (for Australian Customers)
  • Direct Deposit (for Australian Customers)


Order Form
You may download our latest order forms below if required or preferred:

Australia:       Download Discovery Educational Order Form (PDF)
Group Order Form: Download Group Order Form (PDF)
Generic Order Form: Download Generic Order Form (PDF)
Personalised Order Form: Download Personalised Order Form (PDF)

Download our interactive Positive Learning Program order form and catalogue here - it has additional space for messages and information that could not be included in the print catalogue. (Please note that the pdf format can be viewed, but cannot be filled in on Apple iPads without form filling apps - so we recommend providing the necessary details on desktop or laptop computers.)


Positive Learning form: Download Positive Learning Order Form (PDF)

Purchase Orders for School Orders and Company Account Customers

Only 'official' School or Company Account Purchase Orders will be accepted. Please select an alternative payment method for personal orders. 

If ordering by Purchase Order via the website the following details are required :

  • School / Company Name
  • Official School / Company Purchase Order # (please add Purchase Order # to the 'Order Notes' on the 'Cart' page prior to checkout.

 

Payment

Payment for products may be made by Credit Card (Mastercard and Visa), PayPal, Cheque, Money Order and Direct Deposit.

Credit Card payments are processed via  eWay realtime, secure c/c processing. We accept Mastercard and Visa Card. No credit card details are stored on our system.

You may also use PayPal for secure credit card payments if preferred. A PayPal account is not required.

Should you choose to make your payment by money order or cheque we ask that you please include the following details when posting:

  • Full Name
  • Billing Address
  • Delivery Address (if different to the billing address)
  • Telephone Number
  • Mobile Number
  • Email Address
  • Order # (Order ID# or a printed copy of your order email confirmation)

Cheques and Money Orders should be made payable to Discovery Educational and posted to:

Discovery Educational
P.O Box 280
Coolum Beach
QLD 4573
AUSTRALIA

Please note, if paying by cheque, the order will be despatched only after a period of 3-7 working days to allow for payment to clear.

 

Direct Bank Deposit

If paying by Direct Deposit please use the Order# (Order ID#) as reference.

Direct Deposit details:
Discovery Educational Pty Ltd
National Australia Bank
BSB: 082 155
Account Number: 466276746

We also request that you send the receipt number, your name, and Order# (Order ID#) via our contact form: or fax it to (07) 5351 1544 when paying by direct deposit.


Confirmation of Order

Discovery Educational will confirm receipt of your purchase order. Delivery of product is subject to availability of stock at the time the order is received. If products are in stock they will be despatched within 24 - 48 hours of your order. We will contact you to let you know the estimated delivery date of any products within your purchase order that will not be available for delivery within the nominated period.

Prices

Every effort is made to ensure the accuracy of the prices published on this web site. However, should an incorrect price be published in error, Discovery Educational reserves the right to refuse to accept or to cancel any orders placed for products that have been listed on the web site regardless of whether the order has been confirmed and paid for by you. In this circumstance your money will be refunded or a credit will be issued against your credit card and your purchase order will be re-processed based on the correct price.

Prices published on this website are inclusive of the 10% Goods and Services Tax (GST) and a Tax Invoice will be provided for Australian customers.

All prices are in Australian dollars AUD and we reserve the right to alter prices from time to time without notice. A currency converter is provided on the website for those who require that an approximate price be listed in a currency other than (AUD) Australian dollars. *Note: Currency conversion rates are calculated and applied at actual time of order payment processing.

Freight Costs

All freight costs are payable by you. When a purchase order is placed on this web site the total weight of the order is immediately calculated and the freight charge will be shown.

Delivery Lead Times

We will arrange the most expedient form of delivery of the products to you. We make every effort to ensure your products are delivered as quickly as possible however, we cannot provide you with any guarantee of delivery by a certain date. We are only able to provide you with an indication of delivery times.

Orders will not be despatched until payment in full (unless the order is from an account customer or a school order) has been received and Discovery Educational is satisfied with the integrity of the order.

Call for Assistance

If you have any enquiries regarding using this web site, placing an order, product information or billing enquiries, please telephone Discovery Educational on (07) 5351 1533 or contact us.